St. Croix Off Broadway Dinner Theatre Frequently Asked Questions
What are your box office telephone hours?
Because
we are trying to keep reasonable ticket prices, we haven't hired any
full-time box office personnel. Therefore, the hours vary where a live
person is available. Simply leave your name and number should you get
the answering machine and someone will call you back within 24 hours.
(It's usually sooner, but we're covering our butts!)
Phone Numbers
For 1-14 tickets call 715-386-2394 ext. 333 or book on-line. For 15+ tickets you must book through the box office to get your 10% discount by calling 715-386-2394 ext. 333. You can also mail in your order by using our form.
What is included in the ticket price?
All
tickets for the dinner theatre include your meal with a nonalcoholic
beverage like pop, coffee, milk, or tea; the show; all taxes; and the
tip. Not included are a la carte items such as appetizers, specialty
nonalcoholic and alcoholic beverages, and desserts. The matinee though
does include a group dessert. Gratuities are appreciated on all
additional items purchased the day you're here.
How far in advance can I place reservations?
Tickets
for all shows are available any time during the season. The earlier you
order, the better your chance of getting the best seats.
Do I have to purchase dinner and the show or am I able to purchase just show tickets?
Beginning
with the 2008 – 2009 season, St. Croix Off Broadway Dinner Theatre is
offering "show only" tickets also. Those patrons should arrive any time
after 7:30PM and by 7:55PM. See Ticket Sales
for pricing information.This option is only available via mail-in order
form or by calling 715/386-2394 ext. 333. It is also not available for
New Year's Eve or matinee performances.
Where's your seating chart?
We don't have one for a couple of reasons. The most important one is we are not connected to our on-line service so can't in real time know while we're taking a phone order whether someone might have picked that seat at the same time on-line. In addition, we do somewhat change our configuration once in awhile depending on the show and don't want the extra time involved to keep the web site updated in that area for each play. Once you've attended St. Croix Off Broadway Dinner Theatre, you will see that it is a relatively small theatre with really no bad seats. Rest assured you will get the best seat available as of the date and time of your reservation so it does pay to order early.
When will I receive my tickets?
Again,
in the interest of keeping reasonable ticket prices, we do not mail you
your tickets, unless you absolutely want them. It's more like a dinner
reservation where you arrive, announce your name, and are taken by our
hostess to your reserved table. By eliminating the work involved in
mailing tickets and the costs of envelopes and mailing, St. Croix Off
Broadway Dinner Theatre is the best bang for your buck in the Twin
Cities area. In addition, it eliminates you needing to mail your
tickets back to us should you want to exchange for a different
performance.
What is the latest time to arrive for dinner?
To
guarantee relaxed dining we recommend that you arrive for dinner no
later than thirty minutes after the seating time of 6PM, but you can
arrive as late as 7PM.
Do you offer anything special for guests celebrating special occasions?
We
would be happy to announce a special birthday or anniversary during the
show announcements at the beginning of the show. All shows feature a
Master or Mistress of Ceremonies who will visit your table and obtain
that information from you.
Do you offer a vegetarian menu or do you cater to people with specific food allergies?
We
always have a vegetarian selection on our menu for each show. If
someone in your party has another kind of special dietary request or
concern, please contact the box office to let them know.
What is your cancellation policy?
Tickets
are nonrefundable for any reason. St. Croix Off Broadway Dinner Theatre
will exchange dates on your reservation with a minimum of one day
advance notice. There is no fee charged for this service.
Is smoking allowed?
Smoking is not allowed in our dinner theatre. There is smoking allowed in
the adjacent bar until July 5, 2010, when a new law goes into effect
banning smoking from public buildings. Any plays that require smoking
for the script will continue to have smoking. We will put an
announcement on our web site under that play's description. All
smoke/fog machines used for any shows emit harmless water vapor.
Are you handicapped/special needs accessible?
St.
Croix Off Broadway Dinner Theatre is handicapped accessible. The
theatre and restrooms are all located on one level, except for our
balcony used when we are sold out. It is helpful to know if you have
someone in your party who will be in a wheelchair for the dinner and
show so we can arrange the table accordingly and make sure you are on
the main floor. Please let us know if you have any other special needs
and we will do our best to accommodate you.
Can we rent out the theatre?
Yes,
we would be happy to talk with you about renting out a night (or a
special showing on a day we don't usually perform) for your group . We
also have other private banquet space available and full in-house
catering. Please call for more information on the Best Western Hudson
House Inn's facilities.
Are children welcome at St. Croix Off Broadway?
Children
6 or older are welcome at all performances. If a show is deemed not
appropriate for children, we will let you know. The only show that has
a children's menu though and, therefore, a children's price for
children ages 6 - 12 is our holiday show. All other shows are at our
regular pricing.
|